Terms and Conditions of Sale - e-clopevape.com

Terms and Conditions of Sale

The following provisions establish the terms and conditions of sale for products offered by M2S on its website at the following address: e-clopevape.com.

These Terms and Conditions of Sale (TCS) define the rights and obligations of both parties for online purchases. Sales are strictly reserved for adults.

1. Acceptance of Terms

The customer acknowledges having read and accepted these TCS before validating their order. These terms govern the contractual relationship between e-clopevape.com and the buyer.

2. Buyer Requirements

  • The buyer must be at least 18 years old.
  • Personal information must be accurate to ensure proper delivery.
  • The seller reserves the right to cancel any order if there is doubt regarding the buyer's good faith.

3. Product Pricing

  • Prices are displayed in euros, including all taxes (VAT), but exclude shipping fees.
  • Prices are charged based on the rates applicable at the time of order validation.

4. Products

Product details are clearly presented on each product page. Electronic cigarettes are not for sale to minors. Use is not recommended for pregnant women or individuals with specific health conditions.

5. Ordering Process

Order validation confirms the buyer's acceptance of the price and product features presented on e-clopevape.com. A confirmation email will be sent once the order is validated.

6. Payment Methods

Payments are secured through the Payline system, which uses the 3D Secure protocol for VISA, Mastercard, and CB.

7. Delivery

  • Deliveries are made via Colissimo or our partner couriers.
  • In case of absence, a delivery slip will be left for pickup at the nearest post office.
  • Shipping fees are automatically calculated and added to the order total.

8. Shipping Fees

Shipping fees include handling, packaging, and postage costs. To minimize shipping fees, group your purchases into a single order.

9. In-Store Pickup

Enjoy free in-store pickup. Present your confirmation email upon collecting your order.

10. Right of Withdrawal

In compliance with the law, buyers have 14 days to return a product in its original condition. Contact us at contact@e-clopevape.com to organize the return.

11. Warranty and Liability

Products are covered by the legal warranty for hidden defects. Any return request must be supported by proof of defect.

12. Personal Data Protection

Your personal data remains confidential. In accordance with the law, you have the right to access, rectify, and delete your data.

13. Intellectual Property

All elements on e-clopevape.com (images, texts, videos, design, etc.) are the exclusive property of the seller. Unauthorized reproduction is strictly prohibited.

14. Customer Service

For any questions or inquiries, our customer service is available: